Politique de remboursement

Refunds

Unfortunately, we do not accept returns or offer refunds. However, we have a 10-day GRACE policy, which means you have 10 days after receiving your item to request a replacement or exchange of an item.

To be eligible for this service, please provide us image proof of your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can contact us at staygolden@wearecrownd.com. If your claim is accepted, we’ll send you a replacement item or store credit.

You can always contact us for any return questions at staygolden@wearecrownd.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.